Shipping policy

Thank you for shopping with us! We want to make sure your experience is as smooth and hassle-free as possible, which is why we offer the following shipping options:

Shipping Rates

- We offer flat-rate shipping for all orders within the Contiguous United States (CONUS).
- Free Economy shipping within the CONUS.
- Standard and Express shipping options are available at an additional cost.
- Shipping rates are calculated based on the total weight of your order and the shipping destination.

Processing Time

- Orders are typically processed within 1-2 business days.
- Please note that processing time may be longer during peak shopping seasons or for personalized/customized items.
- You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time

- Delivery times may vary depending on your location and shipping method selected at checkout.
- Economy shipping within the United States typically takes 5-8 business days.
- Standard shipping within the United States typically takes 3-4 business days.
- Express shipping options are available for faster delivery.

 International Shipping

- We currently do not offer international shipping.
- Orders placed outside of the contiguous United States will be charged an additional shipping fee. To protect your consumer rights, please contact us at support@popgoo.com for shipping charges before placing your order.

Shipping Carriers

- We use reputable shipping carriers such as USPS, UPS, and FedEx to ensure timely and secure delivery of your order.
- We are not responsible for any delays or damages caused by the shipping carrier.

Delivery Issues

- If you experience any issues with delivery, such as a lost or damaged package, please contact the shipping carrier directly to file a claim.
- If you have any questions or concerns about your order, please contact us at support@popgoo.com. We are happy to assist you.